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United Way needs volunteers now to answer 2-1-1 help line

April 30, 2011

If you can spare 4 hours between now and next Friday, the United Way of Central Alabama needs you to help people affected by the tornado find the assistance that is available. Use this e-mail address — — to respond if you are willing to help answer calls to the 2-1-1 Help Line.

Here’s what you do as a volunteer, after receiving brief training:
– Receive incoming calls for assistance from people affected by the tornado
– Log them into a database
– Provide them with answers to questions and assistance that will be outlined in your brief trainin

Here’s where you have to go, after you sign up: United Way of Center Alabama, 3600 8th Ave South in Birmingham. People are working right now and shifts begin at the following times: 4 a.m., 8 a.m., Noon, 4 p.m., 8 p.m. and midnight.

The need is large and immediate and you can receive training right before you begin your shift. Here’s what we’ve been told about what to do:
– E-mail to volunteer and say when you are available
– Receive a shift assignment
– Arrive 15 minutes before your shift starts for a brief training

Thank you for anyone who can respond. We are all asked to spread the word, so pass it on.

3 Comments leave one →
  1. Larry and Carolyn permalink
    May 1, 2011 12:58 pm

    We can work Sunday afternoon and Monday until 8pm.

  2. Sam Simone permalink
    May 6, 2011 7:59 pm

    I want to volunteer for the 211 helpline. I am open to serve a four hour shift on Saturday, 7 May 2011, at 8AM to 12 Noon. In addition, I am available on Sunday, 8 May 2011, 12 Noon to 4 PM.
    Please let me know by email. Thank you.
    Best regards,
    Sam Simone

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